Is Jounce all brain science?
No, it is an integration of brain science with organizational psychology and business research all connected to client business impact.
How long do coaching sessions usually last?
Up to you, but we recommend 45 minutes.
What if I need longer than 45 minutes for one Jounce session?
The system allows you to automatically add sessions.
How do I communicate with my clients?
Jounce provides a communication framework that includes email templates that can be customized.
How will I know when a client has responded to an e-mail that I have sent?
You will see it in your inbox as well as the Jounce dashboard.
What do the symbols in Jounce mean?
Simple symbols you will encounter throughout this app include:
- E-MAIL INFO TO CLIENT
- OPEN COACHING GUIDE OR ASSESSMENT ON NEW SCREEN
- USE INTERACTIVE PICTURES TO COACH
- E-MAIL INFO BACK TO COACH
Are there upcoming improvements?
Yes, new updates will constantly be added. The first line of action, aside from content edits will include greater interactivity with illustrations.
What will happen if there is a bug or I can't understand something?
Contact NBG at firstname.lastname@example.org
Can I use Jounce if I am not trained in NBG content?
Yes, if your program has been approved to be housed on the Jounce System. Otherwise, all programs housed within Jounce are NBG content specific which will require training by NBG Training Provider.
How do I add my program to Jounce?
Contact us at email@example.com and your request will be considered.
How long does it take to be trained on the Jounce content?
Our training is offered in a hybrid modality--face-to-face and virtual training. The time frame to be trained on Jounce content is 6-10 days depending on the number of specialty certifications.
Once I have trained, will I be able to use the systems?
We offer a one-hour coaching session to train you on all technical and practical aspects related to Jounce.